Frequently Asked Questions
Everything you need to know about your next upgrade.
How do I know what size to order?
Each product page features a detailed size chart specifically for our gamer-fit apparel. We recommend measuring a favorite shirt at home and comparing it to our dimensions for the perfect fit.
What is your return policy for limited edition drops?
We offer a 30-day return window for all unworn and unwashed items. Please note that limited edition collaboration pieces must be returned in their original collector's packaging to be eligible for a refund.
How long does shipping take for pre-order items?
Pre-order items typically ship within 4-6 weeks of the campaign close date. You will receive a tracking number via email as soon as your gear leaves our warehouse.
Do you ship internationally?
Yes, Gamers Paradise ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
What materials are used in your performance jerseys?
Our high-performance jerseys are made from moisture-wicking, antimicrobial polyester blends designed to stay cool and comfortable during intense, long-duration gaming sessions.
Can I change my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes within 2 hours of purchase. Please contact our support team immediately if you need to update your shipping address or size.